FAQs
Stone & Tile Creations Inc
Have a countertop or tile-related question? We have the answer. Check out these FAQs and give us a call today for more information!
Do I get to select the exact slabs to be used for my project?
Yes. We encourage you to select your exact slabs. We provide you with a list of the local slab supply warehouses and you can visit as many as you wish to find the right slabs for you.
What’s the difference between natural stone and engineered stone or quartz countertops?
Natural stones like granite, marble, and limestone are products of nature. Granite and marble have been used as countertops and building materials for many years. Natural stone should be sealed and is inexpensive step that can be done by a homeowner. Natural stone countertops come in many finishes including polished, honed, leathered, or antiqued. Pricing of natural stone countertops can range widely from inexpensive to incredibly high-end exotics.
Engineered stone or quartz countertops is a man-made product that provides an alternative for customers who are not looking for the variation of a natural stone or who have certain colors in mind that are not readily available.
Should I seal my grout myself?
There are several options available. The strongest protection is to use an epoxy-based grout. This is also the most expensive option. You can go with some of the newer technology grouts like “Power Grout by Tec” or “Fusion” by Custom Building Products. There are additives that can be mixed in with standard cement-based grouts that help against staining. These are less costly. You can also choose to seal your grout lines after the tile is grouted. You should wait 3-4 weeks after installation of your tile and grout to seal the grout lines. This is the least expensive since a homeowner can.
Is it hard to take care of natural stone tiles and countertops like granite and marble?
No, the key to keeping your natural stone looking great is to clean them with a neutral ph balanced soap (dishwashing liquid is perfect) and re-seal them periodically. We suggest you reseal your natural stone tile or countertops every 1-3 years, depending on the type of stone selected (granite requires less sealing than marble). All you need to do is clean your tile or tops, apply the sealer, and then “buff” the excess off. This is an easy DIY project.
Is tile a good option to use on the exterior of my home?
Yes, porcelain tile is one of the best surfaces to use outside the home provided the appropriate substrate preparation is used. Porcelain is frost-proof and maintenance-free, never needing to be resealed/restained like wood. There are limitless colors and styles of porcelain tile. Natural stone tiles like slate and travertine have been used as exterior flooring in many of the most exquisite homes in the world. We take time to carefully prepare the substrate with the right waterproofing and crack isolation membrane that ensures the installation will be a success for many years to come.
How does the process work to have countertops replaced?
Create a template of your new tops. For the template, you should have the actual sink on-site you want to use unless you are using a sink supplied by our team. Also have any other item to be cut out or drilled in the countertop (your cooktop/range, new faucet, soap dispenser, etc.) on-site, or provide us with a specification sheet for the items not present. Having these items available at template allows us to ensure your new sink, faucet, cooktop, etc. will all work well in the spaces designated.
We can template overtop of your existing countertops (except on very rare instances) so your kitchen is not unusable while we fabricate your new tops. If we are handling the removal of your existing countertops, we will demolish those on the same day we install your new countertops, helping keep your downtime to a minimum.
How can I get a general idea of tile costs before making final tile selections?
It is best for us to discuss with you in person what your project entails. We can get you an estimate based on your sketch of the room to be remodeled. For sunrooms or porches, provide us with the length and width of the area(s). For bathrooms, we will need your sketch to include the floor dimensions and the dimensions for the shower/tub walls to be tiled. Be sure to include the height that you would like your tile to go up to in the shower and if you would like us to include tile on the ceiling. We will notify you to discuss an allowance for the price of the tile itself based on what your budget allows and then put together an estimate based on these items. We rip out existing tile, vinyl, and carpet so please let us know if you would like to include this as an option.
How do I go about getting an estimate from you for new granite countertops?
Bring in or email us a rough sketch of your existing countertops, including the lengths and widths of your tops. Indicate where your sink(s) and cooktop/stove are located on your sketch. If you already know what granite or marble you would like to use, let us know. Remember to include your name, address, telephone number, and an email address to send you a written quote back. If you are getting new cabinets, get us your new cabinet plan or to make a sketch of what your proposed kitchen countertops will be. For instance, if you are keeping your kitchen pretty much as it currently is but would like a larger island with an overhang for barstools, include those changes on your sketch.
What is the next step after I make an appointment?
Be sure to bring any drawings or pictures you may have of the space you are looking to renovate. If you are working with a builder, inquire about your allowances for tile and granite so our team can work to keep you within pre-set budgets. If you have already made selections for the area to be remodeled, bring some samples of those items (for example wood flooring, cabinets, paint chips, fabrics). If you’ve been thinking of renovation for a long time and have been saving magazine pages for this project, feel free to bring those as well.
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